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Cancellation Policy

To respect the time I set aside for each guest, I kindly request that all rescheduling or cancellations be made at least 48 hours prior to your scheduled appointment. Late cancellations will incur a cancellation fee of 50% of the scheduled service price. Last-minute changes make it challenging to fill the reserved time, which directly impacts my business.

 

 

 

If you arrive late and I am unable to complete your full service in the time allotted, I reserve the right to:

  • Charge the full price of the scheduled service.

  • Reschedule the appointment with a late arrival fee.

  • Apply a no-show fee if necessary.

Please notify me as soon as possible if you expect to be late. While I understand that unavoidable circumstances may occur, such situations will be handled on a case-by-case basis with compassion.

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Appointments missed without prior notice (no call/no show) will be charged 100% of the scheduled service cost. All fees must be paid in full prior to booking any future appointments. All future appointments will require a non-refundable deposit to secure your booking. I allow a 15-minute grace period after your appointment's start time before this policy applies.

 

Thank you for valuing my time and helping me maintain a smooth schedule.

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Your understanding and cooperation mean so much!

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To help keep things on track, I’ll reach out 4 days before your appointment to confirm and again 24 hours before as a reminder. This gives you plenty of time to adjust your schedule if needed and avoid any fees.

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Late Arrivals

No call /No show

Refunds & Adjustments

I do not offer refunds for any services. 

However, your satisfaction is very important to me. If you are not completely happy with your service, please reach out within 7 days of your appointment so I can make any necessary adjustments.  My goal is to ensure you love your hair!

“The Lord is close to the brokenhearted and saves those who are crushed in spirit.”

Psalm 34:18

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